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Change Management Consultant

Location: San Antonio, Texas
ID Number: #AFLSE - CMC


The Datum Change Management Consultant will provide the Air Force Learning Services Ecosystem (AFLSE) program with change management methods. The AFLSE program is located at Randolph Air Force Base in San Antonio, Texas. AFLSE is a cloud-based learning ecosystem that will allow students to learn anywhere, anytime and on any device.


  • Provide in-depth knowledge of Change Management methods, tools, terminology and industry practices
  • Provide knowledge of various government and commercial security rules, legal and regulatory obligations
  • Provide knowledge of ITIL and industry standards, concepts, terminology and common practices
  • Assess implications of proposed systems changes on the processes and factors related to the common business functions
  • Analyze and problem-solve using data from various sources to determine next steps
  • Create effective ways to display data using various modeling, reporting, statistical perspectives and trending methods


  • Bachelor’s degree in Business, Information Systems or other IT related field
  • 3+ years’ experience conducting assessments, designing processes, and implementing service management solutions
  • Thorough understanding of IT Service Management and ITIL best practices
  • ITIL Foundation Certificate (preferred)
  • Expert analytical, written, verbal communication, and interpersonal skills
  • Expert in Microsoft Office (PowerPoint, Excel, Access and Word)
  • Ability to work effectively as a member of a government led Multi-Functional Team (MFT)
  • Ability to manage time effectively and meet deadlines
  • Ability to work within a team and independently
  • Ability to juggle multiple projects while meeting stringent deadlines



Perform other duties as assigned by the Senior Program Manager.

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Stefanie Landis
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