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Field Engineer #30071

 
Location: Seattle, Georgia
ID Number: #30071

Field Engineer
Long Term Contract
Seattle, WA  (Tacoma Inl't Airport SEA)

Responsibilities:

  • Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations.
  • Provides service and customer support during field visits or dispatches. Diagnoses errors or technical problems and determines proper solutions. Produces timely and detailed service reports.
  • Documents processes. Collects and analyzes performance data to provide technical assistance. Ties workflow to schedule. Accurately documents solutions related to complex issues.
  • Creates workaround procedures when standard procedures have failed and ensures issues are resolved.
  • Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers.
  • Builds positive relationships with customers.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Erica Velazquez
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