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Application Analyst

 
Location: Atlanta, Georgia
ID Number: #SCS2009732

JOB SUMMARY:

This position will be responsible for supporting and enhancing a vendor packaged system and its associated software applications. The successful candidate will work in a team environment that includes other technology departments and business partners to identify and develop effective solutions to meet and exceed evolving business requirements.

Other duties will include:

  • Subject matter expert for the Solution – application, business process, data, workflow, reporting, etc.
  • Performing systems and data analysis
  • Document and deliver solutions
  • Application monitoring and troubleshooting
  • Recommend and implement solutions to address business opportunities
  • Work closely with the business unit to identify application enhancements to improve business processes

JOB REQUIREMENTS

Educational Requirements

  • Four-year degree strongly preferred. Major in MIS, Computer Science, Engineering, or other technical field preferred

Experience Requirements

  • Experience supporting vendor applications
  • Programming experience with C# or other object-oriented programming language desired
  • Conversant in relational databases
  • Relevant experience working with n-tiered applications and in in relational databases
  • Possess a solid understanding of technical environments and software methods
  • Customer service experience either directly or in a support role desired

Knowledge, Skills, and Abilities:

  • Strong analytical and problem-solving skills required
  • Must be able to manage production support and project related activities simultaneously
  • Excellent communication skills
  • Ability to establish and maintain quality relationships with peers and management, vendors, and internal customer groups
  • Risk assessment/mitigation skills
  • Strong commitment to projects and peers

Other

  • Candidate must be available for after hours on-call support as needed
“All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.”
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