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Senior UX Researcher

Location: Miamisburg, Ohio
ID Number: #RELNJP00027042

Senior UX Researcher

An experienced Senior UX Researcher is required on a temporary contract basis to conduct an initial stage of user research to inform the redesign of an existing product. This work will provide the basis of a business case and provide insights to Product Managers and UX Designers to inform design and product development decisions.

This role is open to someone who has at last 7 years experience of user research planning and execution and who has worked as a researcher with senior stakeholders. Successful applicants will have worked in a software development context previously and will be self-motivated and comfortable working in a flexible way. They should have an understanding of/hands-on experience in the design thinking process

The successful applicant should have experience of:
• Designing experiments to suit the research question, project stage and timescales.
• Planning and conducting generative and evaluative user research, applying a range of methods such as contextual interviews and usability testing.
• Analysing and reporting findings. Giving recommendations for future iterations based on insights.
• Working collaboratively with other stakeholders.
• Presenting to larger teams.

Specific Tasks:
- Understand the product and the value it is bringing to the customers
- Perform research to understanding the customer’s workflow, pain points and challenges
- Find out how users operate in the context of this problem or challenge
- Listen and ask the right kinds of questions to gather insights into actionable ideas
- Synthesize research findings and communicate them to the team (Product, Tech, UX) in clear and actionable ways

“All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.”

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Stefanie Landis
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