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HR Program Specialist I #32239

 
Location: Atlanta, Georgia
ID Number: #32239

HR Program Specialist I #32239

Long-Term Contract
Atlanta, GA
 

Qualifications:

• The successful candidate will be proactive and will have proven consultative skills, and the ability to handle information with sensitivity and confidentiality.

• Experience working in a high volume/fast HR environment.

• 2+ years (min) of functional experience supporting a diverse client population.

 • Experience undertaking, leading, or reporting on investigations is required (e.g., Employment, Audit, Quality Control, RPU, CSSC. Etc).

• Must have strong attention to detail and the ability to work autonomously and manage multiple requests with varying timelines.

• Strong communication/presentation and writing skills and ability to effectively communicate with all levels of leadership across all functional areas and geographies, particularly at executive levels including business/function heads and their direct reports.

• Strong analytical and organizational skills; ability to manage multiple, competing priorities in the face of high case volumes and extremely time sensitive matters.

• Consistent demonstration of ownership and accountability (driven to “do the right thing”).

• Positive employee approach and believer in employee advocacy.

• Ability to learn quickly and adapt to changing environment.

 

Responsibilities:

Rap Back Ramp up Project

- Throughout this sensitive and high visibility project Delta is looking for a (Program Specialist) to partner with our Employee Relations team to undertake investigative fact finding for assigned cases and serve as a consultant and subject matter expert.

- This individual will collect, compile, and analyze facts produced during individual investigations and offer recommended actions. This role will be integral in supporting and driving objective investigations and outcomes.

Summary:

• Coordinates with originating parties across multiple channels through which issues are submitted ensuring all intake information is correctly documented.

• Reviews all supporting documentation available, and performs research activities related to the case, if necessary, to inform decision making (e.g., reflecting on outcome of prior similar cases, external research).

• Liaises with Legal Team, as needed, for cases whose outcome cannot be determined without legal expertise.

• Based on thorough analysis, makes recommended investigative conclusions.

• Coordinates with ER COE Manager or General Manager as needed to align on expectations/approach, and to receive approval on recommended resolution.

• Throughout all activities, operates within proprietary software to ensure notes, supporting documentations, findings, and recommended outcome are properly documented.

 

“All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.”

 

Recruiter
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Lalit Mohan
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